We concepted and launched the Mount Street Concierge – a brand new strategy for Mayfair's Mount Street, to commercially support Grosvenor and their high value tenants at a time when sales were impacted during the Covid-19 pandemic.
The service brought one of the world’s most luxurious boutique shopping destinations, to the comfort of home, through a 5* complimentary personal styling service online, with ex-Vogue retail editor, Virgina Chadwyck-Healey.
The service reached customers globally with an average spend of £1,200 per booking, enabling Grosvenor to showcase themselves as an innovative landlord which supports its tenants.
